Confirmed Service Customer
Let me start by saying your ���Call Center��� is rubbish! Call a local number and get a ���Call Center��� where they give you names of Service Writer���s that are NO LONGER employed at local location. Then ���Call Center��� states they will send email with scheduled service but no such email received. Dealing with the LOCAL Service Center was spot on! No issues or complaints. Service Writer, Shannon, answered ALL my questions and was extremely helpful with helping with our car warranty details. Repairs were done in a prompt fashion. GET RID OF THE CALL CENTER! They don���t have a clue who works at local location.
Bryan W.
WACO,
TX
Business Response
Bryan, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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